Senior Administrative Secretary & Business Education Liaison

Marin County Office of Education, San Rafael, CA

• Fostered new and strong strategic business partnerships for internship and student job placement for 125+ students.  

• Supported the management and oversight of a $23M+ department budget, ensuring accurate budget reconciliation and efficient allocation of resources to align with strategic goals. 

• Coordinated annual communication strategies, managing outreach to over 300 student families and 180 educational and support professionals, ensuring clear and consistent messaging across diverse audiences.

Exception Services Associate II 

Bank of Marin, Novato, CA

• Ensured accurate and timely financial data entry, supporting monthly close processes and leadership decision-making through precise reporting and audit-ready documentation, while supporting fraud prevention by monitoring high-volume business activity at a regional bank with $2.5B–$4.3B in assets

• Performed complex bank reconciliations, ensuring 100% accuracy in financial reporting and contributing to transparent and audit-ready financial records

• Created, edited, and published over 5 standard operating procedures (SOPs), improving workflow clarity, process improvement, and reducing operational errors

Regional Team Lead 

Patelco Credit Union, Novato, CA

•  Supported strategic initiatives across a region of 15+ branches spanning Northern California (Santa Rosa to Dublin), aligning messaging with organizational goals and increasing local member engagement

• Acted as regional liaison for leadership, ensuring seamless communication and operational consistency across branches from Sonoma County to Alameda County

Customer Service Supervisor

First Federal Savings & Loan Association of San Rafael, San Rafael, CA

• Provided leadership and oversight for teller operations, ensuring efficient processing of cash and check transactions while maintaining high standards of accuracy and customer service.

• Organized and managed financial reports, ensuring timely and accurate execution of monthly certifications and adherence to regulatory requirements.

• Opened and solicited new accounts, including checking, savings, trust, time deposit, and retirement accounts, leveraging strong interpersonal skills to build and maintain customer relationships.